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Order and delivery

Your order is usually delivered within two to five business days after shipping. Once your package has been shipped, you will receive a tracking link that allows you to conveniently track your delivery.

As soon as your order has been shipped, you will receive a tracking link from us. With this link, you can conveniently track your delivery online at any time.

Please first check the status of your delivery using the tracking link you received by email after shipment. If the package cannot be located or has been lost, please contact our customer service so that we can resolve the issue for you as quickly as possible.

Shipping usually takes two to five business days. As soon as your order has been shipped, you will receive a tracking link to conveniently track the delivery status.

If you would like to change the delivery address after placing the order but before shipping, please contact our customer service immediately. We will then check whether the order has not yet been dispatched and whether a change of address is still possible.

Yes, we ship to all EU countries. Please note that we are currently not delivering to Switzerland.

If you are not at home, the delivery service will decide depending on the situation: either the package will be left with a neighbor, placed at an agreed drop-off location, or taken to a post office/parcel station. You can track where your shipment is at any time via the tracking link.

8T3 Essentials Hair Serum

The core of the 8T3 Essentials Hair Serum is MAL-838 – a form of the human protein sCD83 (soluble CD83) developed by Mallia Aesthetics. sCD83 supports the self-regulation of hair follicles, soothes micro-inflammations, and stimulates natural hair growth – without any hormonal effect.

The 8T3 Essentials Hair Serum is based on MAL-838 – a form of soluble CD83. sCD83 modulates the immune environment in the hair follicle and activates regenerative processes that promote hair growth and counteract hair loss.

Hair needs time to grow. As a rule, visible changes appear after about six months. The hair looks denser, stronger, and healthier – with continuous use twice a week.

The processes underlying hormonally induced hair loss are very similar in men and women. Therefore, the 8T3 Essentials Hair Serum can also be used by women with hormonally induced hair loss. However, the first studies were conducted only with men.

Yes, since 8T3 has anti-inflammatory effects and activates regenerative processes in the follicle, the hair serum is also suitable for androgenetic hair loss.

The 8T3 Essentials Hair Serum is applied twice a week before bedtime directly onto the dry scalp. To ensure it works optimally, hair should be washed the next morning if needed. The serum is pH-neutral, alcohol-free, and leaves no residue – styling products can be used as usual.

Yes, you can use styling products as usual. However, it is important that the serum is not washed out until the next morning at the earliest.

For lasting results, we recommend long-term use.

Yes, our 8T3 Hair Serum can be used regardless of hair color or hair type.

The independent institute "Proderm" has confirmed that our 8T3 Essentials Hair Serum has very good tolerability, even on sensitive skin. The serum contains neither alcohol nor other additives. If you are unsure, please feel free to contact our customer service.

If you are pregnant or breastfeeding, please consult your doctor before using the 8T3 Essentials Hair Serum.

We recommend applying the 8T3 Essentials Hair Serum twice a week – for example, on Mondays and Thursdays – in the evening to the bald or thinning areas of the scalp. Additional applications do not provide significant improvements in results.

After discontinuing the 8T3 Essentials Hair Serum, the achieved results will gradually diminish, with the rate varying individually. If you want to maintain the number of hairs, you should use the 8T3 Essentials Hair Serum regularly. Once the desired result has been achieved, a lower application frequency may be sufficient. Data on this, however, is not yet available.

That is harmless. Simply continue your treatment as usual the next evening.

We recommend using the 8T3 Hair Serum in the evening and letting it work overnight. However, if this does not fit into your care routine, you can also apply it in the morning to the dry scalp. Please note that you should allow the serum to work for about 12 hours before washing your hair.

In this case, please consult your doctor. The 8T3 Essentials Hair Serum is hormone-free and has shown positive results in in-vitro tests regarding the induction of anti-apoptotic markers. However, clinical results are not yet available.

Yes, but please make sure to give the 8T3 Essentials Hair Serum enough time to be fully absorbed before applying other products. Since the serum does not leave any grease or residue, it should not affect your styling.

There is no data available on this, but in theory there is nothing against combining 8T3 with other products. Just make sure there is a sufficient time interval: use the 8T3 Hair Serum in the evening and the other product in the morning.

Yes, just make sure to give the 8T3 Essentials Hair Serum enough time to be fully absorbed before applying other products.

MAL-838 is produced recombinantly, meaning from cell cultures of specially modified yeasts that grow in large fermenters. These yeasts produce the protein, which is then harvested and purified.

8T3 Essentials Lash & Brow Serum

The 8T3 Essentials Lash & Brow Serum from Mallia Aesthetics contains the innovative active ingredient MAL-838, based on soluble CD83 (sCD83). sCD83 has a regenerative effect on the eyelash follicle, strengthens the hair root, and extends the growth phase — in a gentle, hormone-free way.

The 8T3 Essentials Lash & Brow is free from hormones, such as prostaglandin derivatives. The specially developed formulation with MAL-838 was designed for maximum tolerability and natural eyelash regeneration.

Most users report visible results within four to six weeks – with longer, denser, and stronger eyelashes.

Yes. The formulation was dermatologically tested by the institute "Proderm" and awarded the rating "very good." It contains no irritating additives, no alcohol, and no preservatives listed in the EU Cosmetics Regulation.

Apply the serum once daily in the evening after facial cleansing, using the fine applicator like an eyeliner along the upper lash line.

One pack of 8T3 Essentials Lash & Brow Serum lasts about six months with daily use. For hygiene reasons, we recommend using up the serum within this period after opening.

As a rule, it is sufficient to apply the serum along the upper lash line. However, there is nothing wrong with also using it on the lower lash line – just make sure that no serum gets into the eye.

If your eye burns, rinse it thoroughly with clean water. If the irritation persists, please have it checked by a doctor.

Please consult your doctor before using the 8T3 Essentials Lash & Brow Serum.

Yes, our 8T3 Essentials Lash & Brow Serum is also suitable for contact lens wearers. However, please remove the contact lenses before applying. Since the serum is used in the evening before going to bed, it is best to put the contact lenses back in the next morning.

That is harmless. Simply continue your treatment as usual the next evening.

Yes, the 8T3 Essentials Lash & Brow Serum is suitable for both eyelashes and brows. Apply the serum in the evening to cleansed skin. Once it has been absorbed, you can use your usual skincare products overnight as normal.

The 8T3 Essentials Lash & Brow Serum extends the growth phase of the eyelashes. Nevertheless, eyelashes fall out at the end of their natural life cycle. This loss is a normal biological process.

Discounts & voucher

Simply enter your discount code in the designated field in the shopping cart. The discount will be automatically deducted from your order.

It is not possible to redeem multiple discount codes at the same time. You can only use one code per order. We make sure that our promotions already offer attractive benefits on their own.

If your voucher cannot be redeemed, please contact our customer service. They will help you quickly and easily.

Returns & exchanges

You can cancel your order within two weeks.

You have two weeks (14 days) from receipt of the goods to exercise your right of withdrawal. This must be done in writing (by email or letter). Please note that we can only accept returns of goods in their original packaging that have not been opened.

The cost of return shipping is usually borne by the buyer. Please contact our customer service for further details.

After receiving the return, we process your refund as quickly as possible. As a rule, the amount is credited back to the original payment method within a few working days.

Please note that we can only accept goods that are in their original packaging and unopened.

Safety & quality

Yes, all 8T3 Essentials products are dermatologically tested to ensure the highest compatibility and safety for your skin. The renowned institute "Proderm" has confirmed that our products have very good tolerability, even on sensitive skin.

The 8T3 Essentials products are developed in Germany and manufactured in the EU, in compliance with the highest quality and safety standards.

The core of the 8T3 Hair Serum is MAL-838 – a form of the protein sCD83 (soluble CD83) developed by Mallia. sCD83 supports the self-regulation of the hair follicle, soothes micro-inflammations, and stimulates natural hair growth – without hormones or irritating additives.

Yes, all 8T3 products are cruelty-free and vegan.

Yes, all 8T3 products have been tested in an independent institute. Microbiome-friendliness has been certified for all 8T3 products.

Support & customer service

We strive to assist you as quickly as possible. As a rule, our customer service will get back to you on working days within 24 hours.

Current information about our products, promotions, and news can be found directly on our website, in our newsletter, or on our social media channels.

More effective than

8T3 is based on a unique active ingredient: MAL-838, derived from sCD83. No hormones, no aggressive stimulants – instead, an evidence-based regenerative approach inspired by wound healing and immunology research.

Minoxidil is a medication and works through vasodilatation. 8T3 takes a different approach: activating the natural follicle balance through MAL-838 – gentle, sustainable, and scientific.

The core of the hair serum is MAL-838 – a cruelty-free form of the protein sCD83 (soluble CD83) developed by Mallia Aesthetics. The active ingredient supports the self-regulation of the hair follicle, soothes micro-inflammations, and stimulates natural hair growth – without hormones or irritating additives.

Yes – the 8T3 Essentials Lash & Brow Serum is hormone-free and based on the immunologically active molecule MAL-838. It gently extends the growth phase of eyelashes without the typical risks associated with prostaglandin derivatives.

Active ingredient

MAL-838 is the form of the immunoregulatory molecule sCD83 (soluble CD83) developed by 8T3. It has been optimized for safe, topical use in hair and eyelash serums – with the aim of activating regeneration without causing irritation.

sCD83 is a naturally occurring protein that has anti-inflammatory effects and supports regenerative processes in tissue. In hair follicles, it can extend the growth phase and reactivate dormant cells – in a gentle, natural way.

Unlike Minoxidil or hormonal substances, 8T3 relies on immunological regeneration rather than stimulation. It works deep within the follicular environment, is gentle, and designed for long-term use.

Scientific approach

The scientific development is carried out by Mallia Innovations – a specialized biotech team in immunology, dermatology, and regenerative medicine. This is where the active compound MAL-838 was developed, tested, and brought to market readiness – in close collaboration with leading research institutions.

For Mallia, science is not a marketing phrase but the foundation of every product decision. Each serum is based on biologically plausible mechanisms, is formulated on an evidence-based basis, and is supported by a scientific advisory board – independent and professionally sound.

Our scientists discovered that sCD83 activates regenerative processes in tissue – including in the hair follicle. Through the development of MAL-838, this finding was translated for the first time into a safe, cosmetically applicable form.

All development decisions are based on scientific evidence – not on trends or mere marketing. Our Scientific Advisory Board (SAB) reviews these independently. In addition, Mallia conducts its own research – with the highest standards of transparency, responsibility, and innovation.

Payment & Invoices

A wide range of payment methods are available: by credit card, bank transfer or Klarna.

Yes, we also offer installment payment for the 8T3 Essentials Hair Serum.

The invoice will be sent to you automatically by email. Alternatively, you can view it in your customer account once you are logged in. If you have any questions, our customer service will be happy to help you.

Your payment data is protected with the highest possible security. We use state-of-the-art security standards and encryption technologies to ensure your data is always safe.